Local Pool Craftsmanship Built on Reliability
Stillwater Poolcraft began after seeing how frequently homeowners across Surrey and Kent were let down by inconsistent contractors and rushed pool visits. Plant rooms were left unattended, water balances were guessed with cheap strips, and pools turned cloudy just when sunny weather arrived.
We built our service on methodical craftsmanship. Our engineers use commercial photometers, durable Grade 316 stainless steel vacuum gear, and arrive in well-stocked vehicles with common pipe fittings and seals on hand to resolve minor leaks right away.
We operate with total pricing transparency. We agree on service rates before starting work, provide detailed written logbooks on every call, and accept payment strictly by bank transfer or cash once the pool is inspected.
How We Look After Your Water
Fixed Written Quotes
We outline all service costs before visiting your plant room so you never face unexpected billing surprises.
Named Lead Specialist
You deal directly with an assigned engineer who understands your property layout, gate access, and plant preferences.
Calibrated Chemical Balancing
We dose exact quantities of balancer to protect your liner and pool fittings from scale and acid corrosion.
Detailed Physical Logbook
A written record of chemical additions, backwash cycles, and filter pressure is left inside your plant room after each call.
Reliable Arrival Windows
We book predictable two-hour morning or afternoon slots, so you are never left waiting on the drive.
Trade Liability Protection
Our team works with comprehensive insurance covering outdoor pools, indoor basins, and surrounding stone copings.
Precise Chemistry
We measure five distinct water parameters on every visit to keep pool finishes safe from scaling and acid wear. We never add unnecessary chemicals.
Clear Communication
We leave a written service log on site detailing exact water readings and chemical additions. You always know what was carried out.
Respect for Grounds
Our technicians clean up poolside copings, coil equipment neatly, and close garden gates securely. We treat every home with care.